Shipping policy
We aim to deliver your order as quickly and reliably as possible. Please review our shipping details below.
Order processing
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a shipping confirmation with tracking information once your order leaves our warehouse.
Shipping methods & costs
We offer standard and expedited shipping. Rates are calculated at checkout based on your location and the weight of your package. Standard delivery usually takes 3-6 business days within Europe, and 6-12 business days internationally.
Customs and duties
For orders shipped outside the EU, import duties and taxes may be charged by your local customs authority. These fees are your responsibility and are not included in our shipping charges.
Tracking your shipment
All shipments include a tracking number. You can track your package using the link provided in your shipping confirmation email.
Lost or damaged parcels
If your package is lost or arrives damaged, please contact us within 7 days. We will assist you in filing a claim with the carrier and arrange a replacement or refund as appropriate.